CONTACT
K učilišti 590/27, Štěrboholy, 102 00 Praha 10
Tel: +420 776 725 156
Email:
Please send all inquiries to this email, either you are a supplier, partner or client.
Contact
What you may want to know about contacting us
Answers to the most common questions about contact, inquiries, and cooperation.
Where is Bourgogne Wines, s.r.o. based?
Our headquarters is in Prague-Štěrboholy at K učilišti 590/27, 102 00 Praha 10.
What is your email for inquiries?
Please send all inquiries to
How can I contact you by phone?
The phone contact is +420 776 725 156. You can call for business inquiries or general contact.
In what language can I write and whom should I contact?
You can write in Czech or English. Please describe the purpose of your inquiry (supplier, partner, or client), and we will direct it to the right person.
How long does it take to respond to an email inquiry?
In most cases, we respond within a few business days; for time-sensitive requests, usually faster depending on information availability.
What should I include in my first message?
It helps to include your name, company type, type of cooperation (retail, hospitality, partnership), preferred portfolio, and approximate volume.
Do you deliver throughout the Czech Republic?
Distribution and delivery conditions are handled case by case depending on location and cooperation model. We usually suggest the best option after initial coordination.
Do you offer personal consultations or meetings?
Yes, after preliminary agreement we can arrange personal consultations and, where relevant, tastings depending on the type of project.
Are supplier inquiries also handled by email?
Yes. Suppliers can contact us through the same email for all commercial conditions, portfolio priorities, and logistics questions.
Can I contact you outside regular business hours?
Email is available anytime; direct personal follow-up is handled during business hours.
What if I have an issue with a shipment or invoice?
Please write to us with order number, delivery date, and a brief description of the issue, and we will check it promptly.
Where can I find a map and exact location?
A location map is included on the Contact page and shows the address at K učilišti 590/27, Prague 10.
How should I prepare for a first meeting?
Before the meeting, share your business type or project, target audience, and price segment so we can prepare a relevant portfolio.
Who is the contact person for new partnerships?
The contact person is available via our email address, and we will add a specific point of contact after your initial message.